Delivery

We aim to dispatch all orders as fast as possible, usually within 1-3 working days of receiving your order.

Orders are sent via Royal Mail parcel service or via our courier for larger orders. We have a standard postage and packaging price of £3 for parcels and £6 for courier service.

All orders are processed in the order in which they are received. Sometimes a product can go out of stock with us at our shop before we are able to update this on our website. In this instance, we will contact you to explain this and advise you of the steps we are taking to fulfil your order. In the majority of cases we are able to source additional copies but it may delay your order, particularly if you have ordered a signed copy. We will always keep you updated and if we are unable to source additional stock within an acceptable timescale we will refund your order.

In some instances, we may ship your order in more than one delivery. This will be the case if your order includes a pre-order title. For any pre-order title the product listing will state when we will be dispatching pre-orders. You will only be charged for postage and packaging once.

For larger orders, we reserve the right to contact you before the dispatch of your order if we find the postage cost is significantly more than our standard charges.

Collect in store

Our website offers the option of collection ‘in store’ from The Book Nook. Orders can be collected during our normal opening hours.

Communication

After placing an order, you will receive an email communication from us acknowledging that we have received your order.

You will receive a further email communication to confirm your order has been dispatched.

As always, if you have any questions, contact us at the shop info@booknookuk.com